Terms and conditions of the service
Terms and conditions
Web Stars Channel Srl, with registered office in Via Privata Giovacchino Belli n14, 20127 Milan, share capital is € 100,000.00 fully paid up, registered in the Milan Company Register, tax code/VAT number 08164300967, (hereinafter,"WSC") is the owner of this websitehttps:// defhousestore .com (hereinafter, the"Site") which it manages directly.
Access to the Site and any use of the information it contains are subject to the following general conditions of use (hereinafter, the"Conditions of Use")If the user does not agree with what is reported in the Terms of Use, he must refrain from any further use of the Site.
For any further legal information, the user is invited to consult the sections:
The simple connection to the Site, the use of the Customer Service, the communication with WSC, the possibility to download information on the products and the purchase of the same through the appropriate section of the Site, implies that the user has joined and adheres, without any limitation or condition, to the Terms of UseWSC reserves the right to modify the Conditions of Use of the Site at any time and without any prior noticeThe simple connection to the Site by the user will be equivalent to the unconditional acceptance of the changes and revisions of the Conditions of Use.Users are therefore invited to regularly check the current textWSC reserves the right to ask users who do not accept or do not intend to comply with these terms, to refrain from using the SiteAccess to the Site and related services is intended exclusively for personal use, therefore unrelated to any commercial, entrepreneurial and professional activity.Viewing the Site provides users with information on the products offered together with the possibility of purchasing them. WSC prohibits the use of the Site for any other purpose and purpose other than those mentioned above.
UNAUTHORIZED ACCESS AND USE OF THE SITE
Users of the Site are authorized to consult only the documents indicated in the menus of the sameAny unauthorized attempt to overcome or circumvent the protections of the Site, to use the operating systems that operate or are connected to the Site for uses other than those for which they are intended and to hinder its use by authorized users is prohibited; as well as to access, obtain, destroy, alter, damage information contained therein, or to interfere with such systemsAny such conduct/action will be brought to the attention of the competent authorities without delay and prosecuted in all the competent civil and criminal courts pursuant to current laws and international conventions.
OWNERSHIP - COPYRIGHT & TRADEMARK
The images contained on the Site are the property of WSCAny use of such images, not authorized by a written consent from WSC itself, will be prosecuted according to the law.
This Site, in fact, as a whole, and all the material contained therein, is protected by copyright and other intellectual property rights.The user can therefore view, print and copy the contents of this Site (including, by way of example only, texts, images, conditions of sale, etc.) solely for personal purposes of a non-commercial nature.Except as provided herein, it is not permitted to use, modify, print, display, reproduce, distribute or publish the information contained in this Site without the written consent of WSC, as already specified above.Furthermore, this Site may contain material protected by third party intellectual property rights; in such cases, the permitted uses must be verified with the owners or licensees of the related rights as identified from time to time on the SiteIn case of violation by the user of the obligations set forth herein, he will also have to indemnify WSC from the consequences deriving from said violation.
LINKS AND CONTRIBUTIONS
This Site may contain references to other websites (hereinafter,"Links")WSC does not control or monitor such websites and their contentsWSC cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to the processing of the user's personal data during navigation operations.WSC, therefore, declines all responsibility for the contents and materials accessible on such sites or in any case obtainable through them.All links to other sites, as well as any other reference to information from third-party sources, cannot in any way be considered as an express or implicit acceptance of WSCQuestions and/or comments regarding the sites referred to by the Links must be addressed only to the administrators of the sites themselvesWSC has the right to object at its discretion to the activation of direct links to its website.
In any case, the activation of deep hypertext links (such as deep frames or deep links) to the Site or the unauthorized use of meta-tags, without the written consent of WSC, is prohibited.All contributions or materials transmitted to WSC through the Site, including questions, comments, suggestions and the like, relating to the content of the Site (hereinafter, the"Contributions") will be considered non-confidential.In particular, WSC will not be in any way obliged in relation to such Contributions and may freely copy, use, use, disclose to third parties, show, modify, create derivative works and/or publish the Contributions without any limitation or consideration due.In addition, WSC reserves the right to use, without the obligation to recognize any compensation and/or consideration, ideas, concepts, know-how or techniques contained in the Contributions for any purpose, including, by way of example, the production and/or o marketing of products incorporating such Contributions.
The sending of any type of material, project or idea to the Site implies the full responsibility of the senders in relation to the content and lawfulness of the Contributions and obliges to hold WSC, its employees and administrators, indemnified and harmless from any damage, cost or loss suffered by said subjects as well as from any request for compensation proposed to WSC, its employees and directors, for any reason, cause or title, however connected to the sending of Contributions to this Site.
The user is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise against WSC or third parties as a result of the incorrect use, loss, theft of such information.
DISCLAIMER OF WARRANTIES
WSC makes the Site available to users without, however, any guarantee as to its continuity and its contentsIn particular, WSC makes no warranties, express or implied, about the Site and its contents with reference to the ownership of the information contained therein, the absence of potentially harmful programs (such as viruses, Trojan horses, etc.) and the suitability of the contents. for specific purposes or commercial usesWSC does not guarantee in any way that the information contained in the Site is accurate, complete and updated and that the Site is free from defects or that any defects will be corrected.WSC will not be liable in any way for direct, indirect, specific or generic damages of any kind, regardless of whether or not WSC was aware of the possibility that such damages could occur in relation to the use of the Site.
The material contained on the Site may contain inaccurate information and typographical errorsWSC declines all responsibility for any loss or damage caused or connected to the reliance made by users of the Site on the information contained therein.Therefore, the independent evaluation of the accuracy of the information published on the Site remains the responsibility of the user.
RESPONSIBILITY'
WSC will not be liable in any way, by way of contractual or extra-contractual liability, for any direct or indirect, actual or potential, specific or generic damage that may arise from the use, non-use and/or performance of any product, information or content present on the Site (and this regardless of whether WSC was aware of the possibility of such damage occurring).
By accessing the Site, the user undertakes to indemnify, hold harmless and defend WSC, its subsidiaries and associates, its employees, directors and shareholders from any third party claims, damage, loss, cost, expense (including related expenses legal and judicial reasonably incurred) arising from your use of the Site or in relation to it.
PRODUCTS
WSC declines all responsibility for the possibility that, due to a particular configuration of the computer used by the user or its malfunction, the colors of the products displayed on the site may be slightly different from the original ones.
The products shown on this site are representative of the WSC collectionsThe Site does not necessarily contain all WSC products, nor are all products shown on the Site or will necessarily be available for saleWSC reserves the right to change the style, design and colors of its products without prior noticeThe information that WSC publishes in general may contain references to WSC products, initiatives and services that may not be available or announced in the user's country.Such references do not imply WSC's willingness to announce such products, initiatives and services in the user's country.
The Site allows, through a special section, to make online purchases of WSC brand productsEach purchase is subject to the general terms and conditions of sale, which can be consulted in the appropriate sectionThe data provided will be treated in compliance with the privacy legislationIn this regard, the user is invited to visit the appropriate section:privacy policy.
For more information, please contact:info@defhousestore.com
APPLICABLE LAW
These Terms of Use are governed by Italian law.
GENERAL PROVISIONS
In the event that one or more provisions of these"Conditions of Use"should be null, voidable, illegal or ineffective, this will not result in the total ineffectiveness of the Conditions of Use.The provision in question will be replaced by a similar valid provision that takes due account of the intention and content of the same, in compliance with and pursuant to the regulations in force.
GENERAL CONDITIONS OF SALE
Introduction
The sale of"Web Stars Channel"or"DEFHOUSE"branded products concluded remotely through the website https://defhousestore.com (hereinafter also the"Site") is governed by the following general conditions of sale (hereinafter also"General conditions of Sale")The products offered on the Site are sold by Web Stars Channel Srlcompany incorporated under Italian law, with registered office in Via Privata Giovacchino Belli n14 - 20127 Milan (MI) - Italy, VAT number 08164300967 (hereinafter also referred to as"WSC")WSC, in order to meet the needs and expectations of its customers, has decided to create a remote sales network of some of its products through the Site, offering a selection of some categories of"WSC"branded products,"Web Stars Channel"or"DEFHOUSE"The list of WSC","Web Stars Channel"or"DEFHOUSE"branded products offered for distance selling is available on the SiteThese General Conditions are available in Italian and EnglishIn case of uncertainty in the interpretation of the clauses of these General Conditions of Sale, the Italian version will prevail.
Use of the service
2.1The use of the distance selling service described in these General Conditions of Sale is reserved exclusively for consumers (hereinafter referred to as"Customer"or, in the plural,"Customers") intended, in accordance with the provisions of the Legislative Decree of 6 September 2005, n206 and subsequent amendments and additions (hereinafter also the"Consumer Code") as individuals who"[...] act [ono] for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out"The service is reserved for adult customers (or, if minors, authorized by their legal representative)The purchase of the products offered on the Site can only be made in the event that the products must be delivered in one of the following countries:Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland , Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary. Switzerland, Liechtenstein, UK, USA, Australia , Cambodia, China, South Korea, Philippines, Japan, Hong Kong, Indonesia, Laos, Macao, Malaysia, Morocco, New Zealand, Singapore, South Africa, Thailand, Taiwan, Vietnam and in South America respectively in Argentina, Brazil, Chile, Bolivia, Colombia, Costa Rica, Ecuador, Mexico, Venezuela, Peru.
2.2These General Conditions of Sale are published on the Site in order to allow the knowledge as well as the storage and reproduction by the Customer pursuant to Article 12, paragraph 3, of the Legislative Decree 9 April 2003, n70 ("Implementation of Directive 2000/31/EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce")A copy of the General Conditions of Sale will in any case be sent by WSC to the Customer, by e-mail, in accordance with the following paragraph 3.8 of these General Conditions of Sale.
Purchase
3.1Each selected product can be viewed via a special hyperlink (hereinafter also"link") which allows you to view the photographic images of the item, the unit price and the colors
3.2Each sale is made by WSC through the Website https://defhousestore.comWSC reserves the right to modify at any time the limits on the quantities and/or types of products that can be purchased through the SiteThe information relating to the"WSC","Web Stars Channel"or"DEFHOUSE"products offered for sale through the Service is provided in compliance with the laws in force and, in particular, with articles 49 and 51 of the Consumer Code, as amended by Legislative Decree 21 February 2014, n21.
3.3The Customer chooses the items of his interestThe description of the products that are sold, including the measurements, together with one or more photographic images in digital format, which allow a correct representation of the products available on the Site, will be included in the Customer's cart.
3.4Although WSC constantly adopts measures to ensure that the photographs shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution characteristics of the computer used by the CustomerConsequently, WSC will not be responsible for any inadequacy of the graphic representations of"WSC","Web Stars Channel"or"DEFHOUSE"products shown on the Site if due to the aforementioned technical reasons and color resolution characteristics of the computer. used by the Customer.
3.5To view the selected items and the total price of the order, click on the"Shopping Bag"iconThe Customer is asked to check the accuracy of the contents of the cart before confirming the order, by completing the purchase form according to the instructions provided on the corresponding page of the Site and confirming that he has read and accepted these General Conditions of Sale.
3.6If the Customer needs to make changes (for example to the article indicated or the number of articles) or to make corrections of any errors in the order, it will be necessary to follow the instructions contained on the Site.
3.7Upon confirmation, the order will be sent directly to WSCThe purchase order will be filed in WSC's order custody system with the service provider Shopify International Ltdin the data center based in IrelandThe Customer can check the status of his order in accordance with the provisions of Article 8.3.
3.8At the end of the purchase procedure, the Customer should download, save or print the General Conditions of Sale in force at the time the order is completed.The Customer will also receive an e-mail message, at the address indicated in the purchase form, such as the written confirmation of the product ordered and indicated in the art.14 of these General Conditions of Sale, the total price of the product, the payment methods or any amount already paid by the Customer, and information on assistance services.
3.9WSC reserves the right to refuse orders issued by a Customer with whom a legal dispute relating to a previous order is in progress, in which case no order must be considered accepted by WSC and no contract must be considered concluded between WSC and the Customer.WSC also reserves the right to refuse orders issued by an unsuitable Customer, including, by way of example, the case of previous violations of the General Conditions of Sale relating to the purchase of products from the Site or if the Customer intends to purchase the products for inherent to one's own or others' business or professional activity or does not operate on the basis of an effective and genuine interest in purchasing the products ordered or abusively exercises the right of withdrawal recognized in paragraph 10 below or for any other legitimate reason, especially if the Customer has been involved in any kind of fraudulent activityIn such cases, the purchase order sent by the Customer must be deemed to have no validity and effectivenessWSC will send to the Customer, by e-mail, a communication certifying the non-acceptance of the order by WSC itself and the non-conclusion of the contract, also taking care of the cancellation of any charge and/or expense borne by the CustomerWSC will notify the Customer of any inability to accept orders received within 30 days from the date of actual receipt of the same, and will refund any sums already paid by the Customer for online payment.
3.10The resale, rental or transfer for any commercial or professional purpose of the products purchased from the Site is expressly prohibited.
3.11Without prejudice to any use of data for purposes other than purchase described in the privacy policy, available at the link https://defhousestore.com/ and subject to the prior express consent of the Customer, the form with the order proposal and data of the Customer relating to the order proposal will be kept by WSC for the period of time required by current legislation.
Availability
4.1The Customer acknowledges that the stocks of the products offered by WSC through the Site are limitedIt is possible to check the availability of any item offered for sale on the Site at any time, both when creating the Customer's cart and after completing the purchase order.The Customer is therefore aware that all the products described on the Site are subject to availability at the moment.
4.2The purchase procedure must be completed in full; otherwise, the contents of the cart will be deleted without a trace at the end of each purchase procedure.
4.3Occasionally, problems may occur regarding the availability of certain productsIn such circumstances, WSC will inform the Customer promptly (and in any case within the delivery terms specified below) by e-mail or by telephone. If the Customer chooses to cancel the order, no credit card will be charged.If the charge has already been made, the Customer will be promptly reimbursed.
4.4WSC reserves the right to change the items offered for sale on the Site at any time, without prior notice.
Conclusion of the order
5.1The purchase procedure ends when the Customer selects the"Pay now"option in the Checkout sectionUpon confirmation, the order is sent to WSC to be processed and cannot be further modified or canceled, except in the cases expressly contemplated in these General Conditions of Sale or those provided for by the applicable Italian legislation.The order issued by the Customer will be considered binding for WSC only if the entire purchase procedure has been completed regularly and correctly, without any error being highlighted by the Site.The contract stipulated between WSC and the Customer must therefore be considered concluded when the Customer receives confirmation from WSC that the purchase order, sent in compliance with the purchase procedure, has been successful, following verification of the availability of the ordered product and that the total price has been charged to the Customer's credit card.
5.2The confirmation of the order also constitutes proof of the acceptance by the Customer of the provisions of these General Conditions of Sale.
5.3The data recorded on the Site constitute full proof of the details relating to the transactions between WSC and the CustomerIn the event of a dispute between WSC and the Customer regarding a transaction concluded through the Site, the data recorded by WSC will be valid as full proof of the transaction.
Price and Method of Payment
6.1The prices of all products offered for sale on the Site include VAT.
6.2These prices will initially be indicated in the currency corresponding to the place where the customer is located during the purchase phase, without prejudice to the possibility for the customer to change the currency, among those that the system makes available, according to his preferences; the exchange rate applicable at the time of purchase will be calculated automatically by the system.
6.3The total amount shown during the purchase process includes shipping costs as specified below and shown in the shopping cart.
6.4WSC reserves the right to change the prices of the products offered for sale on the Site at any time and without noticeThe prices published on the Site will be charged to the Customer at the time the order is confirmed by the Customer, provided that the ordered products are available at that time.
6.5WSC only accepts payments made by credit card, debit card and PayPalThe transaction will be charged to the Customer's credit or debit card only after:(i) the credit or debit card details have been verified; (ii) the debit authorization has been received from the company issuing the credit card used by the Customer; and (iii) the availability of the product has been confirmed by WSC and, therefore, after the order is ready to be processedTherefore, no charge will be made at the time of sending the order proposal, except for any charge necessary to ascertain the validity of the credit card.For payment purposes, the Customer confirms and guarantees that he is the holder of the credit card used for the purchase and that the name indicated on said credit card is hisThe Customer then communicates the number, the expiration date and the security code indicated on his credit cardIn the event that, for any reason, the debit of the amounts due by the Customer proves impossible, the sales process is automatically canceled and the sale automatically canceled.
6.6The shipment of the purchased products takes place exclusively following the verification of the data of the credit card or debit card used by the Customer, carried out by WSC with the bank and the receipt of the authorization to debit said credit card or of debt.
6.7In the event that one or more products are not available, only the price and shipping costs relating to the available products will be charged.
6.8The United States has increased the de minimis level for international shipments arriving in the United States from $ 200 per shipment to $ 800 per shipmentThe change went into effect on March 10, 2016The de minimis is the minimum dollar value of eligible goods below which no formal customs procedures are required and no duties or taxes are leviedThis means that most shipments to the United States, worth less than $ 800, are now exempt from customs declarations and import taxes.If your direct order to the United States exceeds the value of $ 800, you will need to pay duties in accordance with local regulationsWSC will not refund the value of purchased goods to customers who refuse to pay customs clearance costs and will not accept delivery.
Limitations in the delivery of products
7.1The products sold on the Site can be purchased and delivered exclusively in the countries indicated above (paragraph 2.1.)Any orders for shipments to be made outside these countries will be automatically rejected during the order processing procedureThe products will be shipped to the address indicated when completing the order and at the time of delivery, the signature of the Customer or of the legal representative will be required in the event that the Customer is a minor.
7.2For security reasons, WSC cannot dispatch any order addressed to a post office box or accept any order in which it is not possible to identify the physical person receiving the order and its address.
Delivery
8.1The shipping costs, included in the total cost shown in the shopping cart during the purchase procedure before the order is confirmed by the Customer, are charged to the Customer.Shipping costs are indicated, together with all other costs relating to the purchase, if any, at the conclusion of the order compilation procedure, prior to confirmation.Pursuant to art65 of the Consumer Code, WSC will ask for the Customer's express consent for any additional payment in addition to the total remuneration envisaged for the main contractual obligation.
8.2In compliance with the provision contained in art61 of the Consumer Code, WSC will deliver the purchased products, except in cases of force majeure or unforeseeable circumstances, no later than 30 days from the date of conclusion of the contract or within any other term agreed with the Customer, unless WSC does not communicate, within the same term, the non-acceptance of the order or the impossibility of delivering the ordered products following the unavailability, even temporary, of the sameIn this second case, WSC will refund any sums already paid by the CustomerIf WSC fails to fulfill its obligation to deliver the products ordered within the aforementioned deadline and in any case within the different deadline possibly agreed, the Customer may invite WSC to make the delivery within an additional deadline appropriate to the circumstances, unless a of the hypotheses of exemption of the Customer from this burden, according to the provisions of art61, paragraph 4, of the Consumer CodeWithout prejudice to the Customer's right to immediately terminate the contract, as well as the right to request compensation for damages, if the ordered product is not delivered within the additional deadline that may be indicated.In order to speed up the shipment of the ordered products, WSC reserves the right to split an order into several shipments according to the availability of the items.In this case WSC will inform the Customer by e-mail or by telephone and the credit card will be charged separately only for the products actually shipped.In any case, the shipping costs will be billed in full as if it were a single shipment.
8.3When the package with the ordered products leaves the WSC warehouse, the latter - directly or through the express courier appointed by WSC - will send an e-mail to the address indicated by the Customer in the purchase form.This e-mail will contain a tracking code and an exclusive link that will allow tracking of the delivery in real timeOur Customer Service will provide assistance for any possible delivery problem; the Customer can contact the WSC Customer Service by e-mail at the address:info@defhousestore.comIn compliance with art63 of the Consumer Code, the Customer will assume the risk of loss or damage to the products ordered, for reasons not attributable to WSC, only when the Customer, or a third party designated by him and other than the carrier, materially enters into possession of such productsIt is understood that the risk is understood to be transferred to the Customer already at the time of delivery of the ordered products to the carrier, if the latter has been chosen by the Customer and this choice has not been proposed by WSC, without prejudice to the Customer's rights towards the carrier. .
8.4In the event that, on the contrary, the loss or damage of the product is attributable to WSC, in accordance with the applicable legislation, WSC will replace the product free of charge, at the express request of the Customer to be sent to the e-mail address indicated above.
Conformity of what was ordered
9.1At the time of delivery, the products must be checked by the Customer in order to ascertain that they correspond to the items ordered and that they do not present manufacturing defects or further defects of conformity.In addition to the specific guarantees that are eventually provided to the Customer together with the delivered product, the legal guarantees provided for by the Consumer Code are also applicable to the sale of"WSC","Web Stars Channel"or"DEFHOUSE"products.
9.2In such cases, the Customer will have the right to restore, without charge, the conformity of the product by repair or replacement, unless the requested remedy is objectively impossible or excessively burdensome compared to the other.If one of the hypotheses provided for by Art130, paragraph 7, of the Consumer Code, the Customer may request an appropriate price reduction or termination of the contractIt is understood that the Customer loses this right if he does not report the lack of conformity to WSC within the term of 2 (two) months from the date on which he discovered the defect.The direct action to assert the defects not intentionally concealed by WSC is prescribed, in any case, within 26 (twenty-six) months from the delivery of the product.In case of cancellation of the order, no charge will be made on the Customer's credit cardIn the event that the credit card has already been charged, the Customer will be reimbursed promptly.
9.3 The Customer's request aimed at obtaining one of the remedies listed above must be communicated to WSC by means of a communication that allows its own tracking.to be sent to the Web Stars Channel Srl address, Via Privata Giovacchino Belli n14, 20127, Milan, Italy, and must be sent in advance by e-mail, to be sent to info@defhousestore.comThe will of the Customer to avail himself of the guarantee provided by the Consumer Code to remedy the conformity defects of the purchased products may be exercised in the form described above only for defects relating to the products purchased on the Site.
Returns and Refunds - Withdrawal
10.1The exercise of the right of withdrawal by the Customer, in accordance with the provisions of art52 and ssof the Consumer Code, must be carried out as described below.
- A) The right of withdrawal must be exercised by the Customer within 14 (fourteen) working days from the date of delivery of the products to the Customer or to a third party, other than the courier in charge of the delivery and designated by the Customer himself (in the case of a split order such as provided for by art8.2 of these General Conditions of Sale, the term of 14 (fourteen) days starts from the day on which the Customer, or a third party other than the courier in charge of delivery and designated by the Customer, acquires physical possession of the last good).
- B) In order to exercise the right of withdrawal, the Customer must fill out the form through the link on the Site in the 'Returns and refunds' section
- C) The products must be returned in the state and with the packaging in which they were delivered.
10.2 The Customer undertakes to return the products for which he exercises the right of withdrawal without undue delay and in any case within 14 (fourteen) days from the date on which he communicated to WSC his decision to withdraw from the contract, pursuant to the articles 54 and 57 of the Consumer Code.
10.4 Without prejudice to the provisions of article 10.6 below, the costs of returning the products will be borne by WSC.
10.5WSC will verify that the products are actually returned in the same conditions in which they were delivered inside the WSC packaging with which the product was sent by WSC to the Customer, essential integrity being an essential requirement for exercising the right of withdrawal. of returned productsThe Customer will only be responsible for the decrease in the value of the products resulting from their handling other than that necessary to establish their nature, characteristics and functioning, in accordance with the provisions of art.57 of the Consumer CodeWSC therefore reserves the right to refuse the return of those products that are damaged, deteriorated, dirty or are in a state such as to suggest, unequivocally, that the products have been used for purposes other than those above. indicatedWSC also reserves the right to request compensation for any damage that may be attributed to the Customer's willful or negligent conduct when the products are returned.WSC will not be held responsible in the event of loss or theft of returned products, not attributable to the same, as well as in the event of a return to an incorrect address, or of delays in the delivery of products returned to it not attributable, it being understood that the Customer assumes all risk of such shipmentThe customer is also responsible for proof of the return of the products.
10.6 The reimbursement of the price of the returned products (with the exclusion, therefore, of the initial shipping costs which will not be subject to reimbursement) will be carried out by WSC, in accordance with art.56 of the Consumer Code, without undue delay and in any case within 14 (fourteen) days from the date on which WSC became aware of the Customer's exercise of the right of withdrawalThe aforementioned refund will be made by crediting the amount paid by the Customer to be carried out with the same payment method used for the purchase, unless the Customer has expressly agreed otherwise and provided that he does not have to incur any costs as a consequence of the refund.The repayment times depend on the institution that issued the cardWSC reserves the right to withhold the refund until it has received the product or until the Customer proves that he has returned the product, taking into account the situation that occurs first.The cost of the product will be refunded but not the initial shipping costsWSC will confirm to the Customer by e-mail the reimbursement of the price.
10.7We inform you that it is allowed to return the products and request a refund of the price paid in accordance with the procedure described above only in relation to the products purchased on the Site.
Limitation of Liability
11.1WSC will in no way be liable to the Customer for indirect or consequential damages that may arise from the purchase of products offered for sale on the Site.
Authenticity of products and intellectual property rights
12.1WSC guarantees the authenticity and high quality of all products offered for sale on the Site.
12.2The"WSC","Web Stars Channel"or"DEFHOUSE"trademark, as well as all the figurative and non-figurative trademarks and more generally all the other trademarks, illustrations, images and logos present on the"WSC","Web Stars Channel"or"DEFHOUSE", on the related accessories and/or packaging, whether registered or not, are and remain the exclusive property of the WSC company, with registered office in via Privata Giovacchino Belli n14, 20127, Milan ItalyTotal or partial reproduction, modification, tampering or use of said trademarks, illustrations, images and logos, for any reason and on any medium, without the prior express agreement of WSC., Are absolutely prohibited.
Disputes
13.1These General Conditions of Sale are governed by Italian law and will be interpreted on the basis of it, including the Consumer Code, with particular reference to Part III, Title III, Chapter I of the Consumer Code, as amended by Legislative Decree 21/2014, as well as the Legislative Decree n70 of 9 April 2003 ("Implementation of Directive 2000/31/EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce"), without prejudice to any other mandatory rule prevailing in the country of habitual residence of the Customer.
13.2In the event of a dispute arising from the interpretation and/or application of these General Conditions of Sale, the Court of the place of domicile or residence of the Customer will be competent, if located in the territory of the Italian State, or, at the Customer's choice and in the event of action taken by the Client himself, the Court of Milan.
13.3WSC reserves the right to make changes and/or additions to these General Conditions of Sale at any timeThese changes and/or additions will be effective only in relation to purchase orders made after the modification and/or integration dateAny elimination of these General Conditions of Sale from the Site implies the automatic and irrevocable inapplicability, ineffectiveness and non-enforceability of the same to WSC in relation to purchases made after their elimination from the Site, and this also in the event that said General Conditions of Sale were in any case consultable and/or accessible to the public through other websites other than the one indicated above.
Contacts
14.1For any complaint, further information or assistance relating to the Site or the purchase procedure and, in any case, for any request for information and/or clarification regarding what is reported in these General Conditions of Sale, Customers can send an e-mail at the following address:info@defhousestore.com.